Are you able to receive emails but not send?

If you aren't able to send this usually means one thing... your internet provider is blocking you from using anyone's outgoing mail servers but their own.

Many major ISPs are blocking outgoing emails to prevent their internet connection from being used for spam.

In order to work around this issue, we have opened Port 26,587 and 25525. Please change the outgoing mail (SMTP) from the default Port 25 to Port 26 or 587 or 2525.

If you use Outlook, please be sure that you select the option for "Outgoing SMTP Server Requires Authentication". This is required by our server security now.

  • Email, SSL
  • 38 Users Found This Useful
Was this answer helpful?

Related Articles

Deleting the mail in your default inbox (the cur method)

If you see a file called "cur" inside your "mail" folder, use this method to delete default mail...

Why can I not send e-mails?

If you are having difficulty sending e-mails using a program such as Outlook, Outlook Express,...

How to read your e-mail on the web

On the following page you will be asked for the password for that email account.  Once you have...

Collecting your email with Gmail.com

Background: Forwarded email can look like spam You can use your gmail.com account to collect...

POP3 or IMAP with SSL

You must replace your normal mail.domain.com with the secure server name. Please read the...