Resetting or recovering your controlpanel (cPanel) password

You can reset or recover your control panel password from your HitDirector Client/Billing Area.

1) Login to your HitDirector Client/Billing area:

You can do that by going to http://hitdirector.com/customers.php and entering your email address and password under “Billing Panel Login”.  (If you have also forgotten your billing password you can click “Request a Password Reset” under “Billing Panel Login”).

2) Once you are logged in, click “My Services” at the top of the page

3) Under “Product/Service” you will see your main domain name listed, along with other billing information.  Click the “Login” link to the right of your domain name.

4) On the next page, scroll down to where it says “Login”.  To the right of “Username/Password” you can see your current username and password that you can use to log in to your control panel.  If you would like to reset your password, enter the new password below and click “Update”.

  • Email, SSL
  • 36 Users Found This Useful
Was this answer helpful?

Related Articles

Things to do while you wait for your domain name to propagate worldwide

Waiting 6-24 hours can seem like a year when you're so excited to start. But don't worry, there's...

Lost database password

Forgot your database's password? You must create a new user with a new password. Do not worry,...

How to restore your filters

For full instructions on backing up and restoring your email filters see the knowledgebase...

How to import your MySQL database

How can I import a database? Login to your control panel. In the Databases section, click...

Create or Edit an .htaccess file

To edit an existing .htaccess file on your main domain name: 1) Log into your control panel....