Resetting or recovering your controlpanel (cPanel) password

You can reset or recover your control panel password from your HitDirector Client/Billing Area.

1) Login to your HitDirector Client/Billing area:

You can do that by going to http://hitdirector.com/customers.php and entering your email address and password under “Billing Panel Login”.  (If you have also forgotten your billing password you can click “Request a Password Reset” under “Billing Panel Login”).

2) Once you are logged in, click “My Services” at the top of the page

3) Under “Product/Service” you will see your main domain name listed, along with other billing information.  Click the “Login” link to the right of your domain name.

4) On the next page, scroll down to where it says “Login”.  To the right of “Username/Password” you can see your current username and password that you can use to log in to your control panel.  If you would like to reset your password, enter the new password below and click “Update”.

  • Email, SSL
  • 33 Users Found This Useful
Was this answer helpful?

Related Articles

How to Password Protect one file

To password protect a single file: 1) Create a file called .htpasswd and place it above your...

How do I unblock my IP address?

If you are the owner of a domain name at HitDirector, and have had your IP address blocked, you...

What is a favicon?

The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also...

How to change DNS zones (MX, CNAME, and A records)

Note: This feature will take effect only if you are using HitDirectors's name servers. In your...

Can I password protect directories?

To password protect a directory: Note: To password protect a single file see this knowledgebase...