Resetting or recovering your controlpanel (cPanel) password

You can reset or recover your control panel password from your HitDirector Client/Billing Area.

1) Login to your HitDirector Client/Billing area:

You can do that by going to and entering your email address and password under “Billing Panel Login”.  (If you have also forgotten your billing password you can click “Request a Password Reset” under “Billing Panel Login”).

2) Once you are logged in, click “My Services” at the top of the page

3) Under “Product/Service” you will see your main domain name listed, along with other billing information.  Click the “Login” link to the right of your domain name.

4) On the next page, scroll down to where it says “Login”.  To the right of “Username/Password” you can see your current username and password that you can use to log in to your control panel.  If you would like to reset your password, enter the new password below and click “Update”.

  • Email, SSL
  • 52 Users Found This Useful
Was this answer helpful?

Related Articles

How to install a script using Softaculous

Softaculous is a great addition to your control panel, which allows users to install the great...

Internal Server Error help, 500 error

Internal server errors can be caused by a few different things. Please check the Error Logs in...

Proxy access for cPanel, WHM, and webmail needed to bypass firewalls

With your Linux Shared Hosting accounts, you have access to a control panel that contains the...

PHP configuration (php.ini and .htaccess)

Previously, when you wanted to change the default settings on our web servers to run your...

Wordpress Recommended Plugins

To cut down on resource usage, please install these plug-ins on your wordpress: Akismet...

Powered by WHMCompleteSolution