Resetting or recovering your controlpanel (cPanel) password

You can reset or recover your control panel password from your HitDirector Client/Billing Area.

1) Login to your HitDirector Client/Billing area:

You can do that by going to and entering your email address and password under “Billing Panel Login”.  (If you have also forgotten your billing password you can click “Request a Password Reset” under “Billing Panel Login”).

2) Once you are logged in, click “My Services” at the top of the page

3) Under “Product/Service” you will see your main domain name listed, along with other billing information.  Click the “Login” link to the right of your domain name.

4) On the next page, scroll down to where it says “Login”.  To the right of “Username/Password” you can see your current username and password that you can use to log in to your control panel.  If you would like to reset your password, enter the new password below and click “Update”.

  • Email, SSL
  • 42 Users Found This Useful
Was this answer helpful?

Related Articles

How to connect to the MySQL database

Connecting to MySQL database locally (These are the settings that you will use in scripts that...

How to Password Protect one file

To password protect a single file: 1) Create a file called .htpasswd and place it above your...


phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web....

Invalid maildirsize error

How to fix the error "invalid maildirsize" Login to your server via FTP, or go to the File...

PHP configuration (php.ini and .htaccess)

Previously, when you wanted to change the default settings on our web servers to run your...